The #1 AI-Native IT Operations Platform
The Clearest Signal & Fastest Network Incident Resolution Available
A Platform Trusted by the Best in IT
IT teams are drowning in data…
…but thirsty for signal.
Your internet, network, and security stack is blocking your team (and AI) from effectively managing your network. When inventory and telemetry are fragmented (or forgotten), teams can't normalize data, correlate cross-system signals, or predict outages. Instead, they fly blind into alert storms. Support stalls. And something's always on fire.
The Solution
How do you handle a network outage caused by missing inventory?
Most "unifying" workflows still rely on manual updates and normalization, so inventory quietly drifts out of sync. CommandLink automatically ingests and normalizes ISP, network, security, and hardware inventory/telemetry so AI can actually use it. Inventory stays current, new assets auto-associate to sites, alerts are deduped, and cross-system views don’t require custom mapping. We save each engineer two hours each week.
One Platform
Simplify End-to-End Management
Get a formidable mix of software, AI & human power.
The best IT teams aren’t adding more dashboards. They’re reducing handoffs and dead ends. They don’t just collect telemetry. They turn it into a story response teams (and automation) can act on.
Features
We’re Built Differently
Say goodbye to unnecessary support escalations with the best Tier 3 support in the industry.
Clearer Signal
Your dashboards say it’s fine. ISP and SD-WAN support say it’s fine. The business says it’s on fire. Had enough? Modern IT isn’t suffering from a lack of tools. It’s suffering from tool sprawl and missing context.
Versatile Automation
Automate what most can’t—like cross-system correlation, hardware reboots, predictive reporting and alerts, ticket creation and enrichment, and much more.
Immediate Expert Support
Get a proactive, 24/7, on-demand, Tier 3 NOC and/or SOC; a 10-minute response SLA; and a one-hour network configuration change SLA. No more unnecessary support escalations.
Manageable Resiliency
Most solutions claim near-100% uptime, but can they deliver? Is it manageable for undersized IT teams? (We can, and it is).
Scale where most can’t. Get MACDs at the speed you need with SLA-backed hardware deployment and zero fallouts (we verify availability and pricing before you sign).
More Proactive Projects
While we handle your uptime, your IT team can finally focus on proactive projects that push the company ahead.
Trusted by Elite Global Business
Our customers generate $400+ Billion in Revenue & Trust CommandLink with Critical IT Infrastructure
Tier 1 Automation
How to Get Started
Select ISPs First (Expiring Contracts)
Step 1: We strategize and design 100% of a proof-of-concept (POC) project for expiring ISP contracts.
Step 2: We verify diversity, availability, and pricing of new circuits and send a verified quote.
Step 3: We deploy 100% of the POC project.
Step 4: Upon POC project success, we help plan the migration of your network's remaining circuits.
Step 5: You choose a self-managed, co-managed, or pro-managed service.
Step 6: You choose to use your ITSM or ours.
Integrate ISPs (No Expiring Contracts)
Step 1: Integrate contracted circuits into CommandLink to unify your ISP telemetry. Benefit from AI-led monitoring, alerts, ticketing, and reporting.
Continue to Step 1 in Path 1 when contracts near expiration.
Step 1: We review your environment, critical apps, workflows, security, cloud posture & business objectives.
Step 2: Tailored SD-WAN / SASE design leveraging best-fit technology to meet defined objectives.
Step 3: Align on deployment scope, timelines, and requirements.
Step 4: Network diagram & phased implementation plan developed & executed.
Step 5: Continuous Tier 3 engineering support and proactive service management