At CommandLink, we’re more than just a Telecom company. In fact, we’re a group of telecom and SaaS innovators designing the solutions of tomorrow, today, so that we can lead the next generation of voice and data networks as we continue to move forward in the world of digital technology. To do this, we’ve worked to redesign the functions of Telecom and SaaS from the ground up by designing, innovating, and managing new voice and data networks specifically designed to take advantage of cutting-edge technologies.
In our minds, cutting-edge technologies include flexible software driven networks that are more suited for Cloud technology and can better handle the demands that an increasingly digital world places on our networks and infrastructure. Each and every day, our team strives to maximize the performance of not just our systems and networks, but also ourselves, so that we can continue to offer better service, better solutions, and most importantly, better innovation to help move our world forward.
Command Link is proud to serve as your standalone partner for all of your network, communication and security needs, but more importantly, we stand at the ready to design, implement, and manage/maintain the powerful voice and data networks that will help to power your business or organization for years and years to come. At Command Link, we offer our clients a strategic competitive technical advantage, because no team within the telecom industry has as much demonstrated success and proven expertise. Throughout our time in business, we’ve helped some of the world’s leading Fortune 1000 companies completely transform their networks and infrastructure, so that they are better prepared to handle the demands of a digitized world. Our systems have helped to increase uptime, drive stronger and more efficient performance, uphold higher security standards, and offer seamless migrations to ensure a smooth change over.
And with executive and operations teams with experience deploying over 20,000 client locations, next-gen software, an integrated SaaS network management platform, and a revolutionary support structure, Command Link is ready to take your business and your voice and data infrastructure to a whole new level.
Strategy + Networking + Communications + Software
At the core of our organization and at the center of your experience is our proprietary Command|Center SaaS Platform. All of your CommandLink products and external services unify into an intuitive single-pane-of-glass that provides visibility, compliance, reporting and productivity enhancements.
A team experienced in growing fortune 500, 1000 and venture growth companies.
Fanatical about experience and a true technology visionary, Mr. Ness has an extensive background in finance, leading technology companies as CEO, and driving growth as a Fortune Future 50 Company leader.
Prior to accepting the opportunity to lead CommandLink, Mr. Ness was SVP and Channel Chief of GTT Communications, Inc (NYSE: GTT). At GTT, he established their indirect partner sales and operations strategy leading the business unit. His work included full ownership of the indirect channel program, building teams, growing partner relationships and driving significant sales volumes. During his tenure, GTT saw explosive revenue growth of almost $200 million in top line revenue.
Before GTT, Mr. Ness founded and lead Telnes Broadband as CEO. Telnes was a premier telecom carrier and managed services provider offering MPLS private networks, cloud communications, security and network services. Networks for clients included recognizable brands such as Toyota, BJ’s Restaurant’s, California Pizza Kitchen and many more clients in variety of vertical. He revolutionized networking with Telnes introducing the US market to multi-path voice and data auto-failover with quality of service-supporting up to quad levels of redundancy. Telnes Broadband was acquired by GTT Communications, Inc. for is high growth, innovative services and massive indirect partner network.
With a career ignited out of private equity, Mr. Ness continues to be involved in the private equity space directly investing in growth companies, advising and developing technology.
As a family man, he loves to spend time with his wife and their growing family. He is passionate about fishing and always finds a reason for another boat. Mr. Ness is bi-coastal spending his time with family, boating and fishing on the shores of Washington State and Florida.
Mrs. West is a career CFO and controller with deep experience rapid growth venture backed business and private equity sponsored real estate development. At CommandLink, she builds deep relationships with staff and partners. Mrs. West has forged a nurturing approach to finance. She ensures growth is managed in a responsible and measured way.
Prior to CommandLink, Mrs. West worked with our CEO at Telnes Broadband as CFO. At Telnes, Wendy managed all accounting and financing for over 13 years with minimal required leverage and external financing. She is a wizard at fast company growth cashflow management.
Before Telnes, Wendy held executive accounting and finance roles in for a high-growth Starbucks white label food manufacturer and The Lyle Anderson Company, a visionary large-scale real estate golf community global developer.
She nurtures her garden and plants similarly to how she nurtures her companies: with passion, love and attention to detail. Mrs. West enjoys traveling the world with her husband and family when she is not in the office.
Chief Software Architect
Mr. Grey has been interested in computers since he used his first Commodore 64 as a child. He immediately became entranced with teaching the machine to perform
tasks and has been an avid programmer ever since. A few years later, he would experience the internet at Western Washington University with mainframes, dial-up
modems and everything in plain text on the command line. Shortly thereafter, the graphic web browser exploded on the scene and Mr. Grey would continue to hone his
techniques with Linux machines, SQL databases and scripting languages.
After graduating from the University of Washington, Mr. Grey joined the telecommunications industry working for International Telcom Limited (ITL) - a pioneer in the overseas "callback" system. Shortly after joining ITL , Mr. Grey helped form a partnership with Cognigen Networks Inc. This relationship blossomed and Cognigen took on new vendors and grew from just a few thousand to over 200,000 sales agents with more than two million customer accounts created for various vendors. It was during this time he was mentored by master computer programmer Kevin Anderson and helped create the first dynamic web sites and online sales processes for telecom agents. This was a revolutionary development at the time.
Mr. Grey continued his software career with Telarus, where he built online back office platforms to support a large number of partners. He would go on to join CommandLink in 2012 as the first full time employee and develop a support and sales system that propelled the sister company Telnes to rapid growth. He continues to work with CommandLink to develop the next generation of the best tools available online.
When not in front of the screen, Mr. Grey enjoys time hiking in the North Cascades, wood-working, gardening, playing poker and spending time with his two wonderful children and lovely wife of 21 years.
SVP - Sales
Mr. Miles’ approach to technology sales has always been focused on solving customer challenges and evangelizing proven technologies to enterprises and strategic partners. As Senior Vice President of Sales, Mason’s passion continues as he leads a growing and high performing team, and guides strategic initiatives to ensure the right solution is identified for each customer’s unique need.
Prior to joining Command|Link, Mr. Miles held an executive leadership position for Fusion Connect, a $600 Million publicly-held telecommunications firm, focused on providing managed cloud networking and communications to distributed enterprises. During his tenure with Fusion Connect, Mason’s team procured triple-digit revenue growth by developing complex solutions for large enterprise businesses, including successfully working with some of the country’s largest retail/restaurant, medical, financial, and technology firms.
Prior to Fusion, Mason also held an executive leadership position for MegaPath, an established managed network and telecommunications provider specializing in managed solutions for multi-location businesses. He also worked directly for Jason Ness, CEO of Command|Link, during their tenures at GTT Communications, a global leader in building international networks, and Telnes Inc., a customer-experience leading managed network and engineering firm.
Mason enjoys spending time with his family, music, sailing, camping, and hiking the mountains around his home in Salt Lake City. Command|Link is sure to reach new and higher peaks with Mason’s leadership and the contribution of the passionate Command|Link Family.
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