CommandLink ITSM – INTERNET TELEPHONY Product of the Year 2025

Bothell, WA – March 5, 2025 – CommandLink is proud to announce that its proprietary IT Service Management (ITSM) platform has been named a 2025 INTERNET TELEPHONY Product of the Year Award winner by TMC and INTERNET TELEPHONY magazine.

Now in its 26th year, this prestigious award honors organizations demonstrating innovation and excellence in IP communications. CommandLink’s ITSM platform stood out for its ability to unify support, provisioning, project management, and network/security operations into a single cloud-native system—driving faster results, reduced complexity, and enhanced collaboration across global enterprise environments.

“CommandLink’s ITSM isn’t just a platform—it’s the backbone of how modern IT teams achieve agility at scale,” said Mason Miles, Chief Revenue Officer at CommandLink. “We’re honored to be recognized for building a solution that automates the complex, consolidates the fragmented, and empowers customers to focus on strategy, not support tickets.”

CommandLink’s ITSM platform enables:

• One-click visibility into global network health, service tickets, and order status

• Integrated support workflows for Tier-3 engineers and Command|POD teams

• AI-driven routing and alerting

• Custom dashboards, contract and asset management, and workflow automation

“These recipients represent the best and brightest in the IP Communications industry,” said Rich Tehrani, CEO of TMC. “We are excited to celebrate their achievements and look forward to their continued leadership in delivering cutting-edge solutions to the market.”

About CommandLink
CommandLink is the first fully integrated platform for managing connectivity, support, and security in one pane of glass. With dedicated Command|POD teams and an award-winning ITSM system, CommandLink transforms the way enterprises deploy, manage, and scale global technology.