24/7 SOC Defense Team
CommandLink's MDR delivers 24/7 SOC-as-a-Service to detect threats before they impact your business. Your dedicated security analyst POD act as an extension of your team, providing immediate expertise to enable you to neutralize threats.
Turn Limitations Into Strengths
Inexperienced teams with limited budgets, resources, and personnel leave your business vulnerable to cyber threats.
Your dedicated SOC team, armed with advanced certifications helps bridge these critical gaps—delivering expert protection and peace of mind without breaking the bank.
Dedicated SOC Cyber Analysts (POD)
Command|Link is the only organization providing a dedicated group (POD) of cyber analysts that truly understand your business. The dedicated security POD support model provides consistent outcomes. Your security POD works around the clock, 24x7x365, leveraging AI and ML to identify cyber threats quickly and effectively. The team monitors SIEM alerts to help you quickly determine if they are active threats.
Events Monitored
The Only Integrated NOC & SOC on the Planet
Only CommandLink houses both a SOC and a NOC fully integrated into the same proprietary ITSM platform.
The unified approach to your network and security solutions creates an unprecedented ability to correlate and mitigate issues across your technology stack at scale.
What to Expect from SOC-as-a-Service
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24/7 SOC Cyber Analyst POD
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Unlimited Incident and Threat Hunting
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Enterprise XDR Cloud Platform
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Cross-Functional Threat Intelligence POD
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Seamless NOC & SOC Collaboration Within the Same Organization and Platform
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Custom Automated Workflows and Alerting Platform
SOC Powered by Enterprise XDR
Alongside your entire technology stack, the Command|XDR ITSM cloud platform provides real-time 24/7 access to network, cloud, log, endpoint, and identity signals.
Dynamic Alerting for Smarter Security
CommandLink combines the powerful scope of our XDR platform with IT automation, enabling you to build a fully integrated custom alert policy for your security and tech stack with granular workflows based on time of day, user, location, service, and more.
Effortless Integration Across Your Ecosystem
Enable custom two-way workflow integrations with your TEM, Ticketing, CRM, ERP, Email, Phone, Text, or anything you can think of with the CommandLink API.
Proactive Protection With Elite Hunting
Your dedicated SOC will proactively hunt using our SIEM platform 24x7x365, searching for malicious activity that has evaded traditional security defenses.
The SOC uses various techniques, including data analysis, threat intelligence, and their own intuition, to identify and investigate suspicious activity.
Real-Time Security Operations Center
The Command|SOC is a 24x7x365 security operations center staffed directly by CommandLink employees (no more inexperienced call center support from another continent).
Your security POD analysts are all highly experienced and trained security analysts and engineers.
Faster Response Times
Speed
As threats arise, speed is crucial to mitigating threats. Thanks to a team of internal experts who know security and your business, threats are addressed faster and more effectively.
Command|XDR
Thanks to our meticulous onboarding process, Command|Link avoids false positives and addresses accurate and efficient alerts of malicious activity quickly and efficiently.
24/7 Fast Responses
With notifications within 15 minutes of detection and security analysts engaging within 30 minutes, you will be more likely to defend against malicious threats in a timely manner.
What To Expect
Fifteen Minutes
A case will be opened, and an alert will be sent within 15 minutes of detecting a threat.
Thirty Minutes
For high-level alerts, your security POD will address the issue using the ORIENT framework within 30 minutes. Upon engagement, the security analyst will provide updates every 15 minutes and or engage in a real-time conversation about the threat.
Resolution
The analyst will assist in the forensic investigation and future safeguarding upon containment.